Terms & Conditions
Last Updated - 6/11/2018
By using our site and services you agree to 27th & Creates Terms and Conditions. 27th & Create is the parent company of Salt City Window Treatments. The use of the name 27th & Create also applies to Salt City Window Treatments.
Welcome to 27th and Create! These Terms of Use (“Terms”) apply to your access to and use of the websites, mobile applications and online services (collectively, the “Services”) of 27th and Create LLC. and our subsidiaries and affiliates (collectively, “27th and Create,” “27th & Create,” “we” or “us” Salt City Shutters Blinds & Shades) and your purchase of products and services from us, unless we provide you with different terms. By accessing or using the Services or making a purchase from us, you agree to be bound by these Terms and all terms incorporated herein by reference. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SERVICES OR PURCHASE PRODUCTS OR SERVICES FROM US.
These Terms do not alter the terms or conditions of any other agreement you may have with us. If you are using the Services on behalf of any entity, you represent and warrant that you are authorized to accept these Terms on such entity’s behalf and that such entity agrees to be responsible to us if you or such entity violates these Terms.
We reserve the right to change or revise these Terms at any time and in our sole discretion. If we make changes to these Terms, we will provide notice of such changes, such as by sending an email notification, providing notice through the Services or updating the “Last Updated” date at the beginning of these Terms. By continuing to access or use the Services or purchase products or services from us following the posting of any changes to these Terms, you confirm your acceptance of the revised Terms. We encourage you to review these Terms frequently to ensure that you understand the terms and conditions that apply when you access and use the Services and purchase products or services from us.
If you have any questions, comments or concerns after reading these Terms, please contact us at info@saltcityshutters.com
1. Privacy
Please refer to our Privacy Policy for information about how we collect, use and disclose information about you.
2. Eligibility
The Services are not targeted toward or intended for use by anyone under the age of 18. By using the Services, you represent and warrant that you (a) are 18 years of age or older; (b) are a legal resident of the United States; (c) have not been previously suspended or removed from the Services or engaged in any activity that could result in suspension or removal from the Services; and (d) have full power and authority to enter into these Terms and that doing so will not violate any other agreement to which you are a party.
3. Registration and Accounts
In order to access and use certain areas or features of the Services, including to make any purchases, you will need to register for an 27th and Create account. When registering as a member, you agree to (a) provide accurate, current and complete account information; (b) maintain and promptly update your account information as necessary; (c) maintain the security of your account credentials and the information you provide to us; (d) do not share your account credentials with others; and (e) notify us immediately if you discover or otherwise suspect any security breaches related to the Services or your account.
4. Terms of Sale
These Terms govern the purchase and sale of products and services from and by 27th and Create through the Services and The Website
4.1 Pricing and Availability
All prices are shown in U.S. dollars, and taxes, shipping and handling charges are additional. All products and services are subject to availability, and we reserve the right to impose quantity limits on any order, cancel all or any part of an order, and discontinue products and services without notice, even if you have already placed your order. All prices are subject to change without prior notice.
4.2 Payment and Billing Information
By providing a credit card or other payment method that we accept, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your purchase (including any taxes and other charges). If the payment method cannot be verified, is invalid or is otherwise not acceptable, we will notify you and your order may be suspended or cancelled if you do not resolve the issue promptly. In the event that you want to change or update payment information associated with your online 27th and Create account, you can do so at any time by logging into your account and editing your payment information. You acknowledge that the amount billed may vary due to promotional offers, changes to your order or changes in applicable taxes or other charges, and you authorize us (or our third-party payment processor) to charge your payment method for the corresponding amount.
4.3 Cancelling an Order
You may cancel your order as long as your request is made within twenty-four (24) hours of completing your purchase, provided that you have not yet received a shipment confirmation from us. In the event your order has already shipped, you may initiate a return in accordance with Section 4.11. To cancel an order, please visit the “Orders” section of your account or call us at 844-745-2662.. Salt City Shutters Blinds and shades orders cannot be cancelled once they go into production. The return policy listed in these terms and conditions are valid on any Salt City Shutters Blinds and Shades orders. You cannot return your order with Salt City Shutters Blinds and Shades
4.4 Stored Value
We may offer the opportunity to purchase virtual products, such as, 27th and Create E-Gift Cards, and other 27th and Create offerings that enable you to purchase stored value (collectively, “Stored Value”). Please refer to our Stored Value Terms and Conditions for additional terms and conditions that apply to the purchase and use of Stored Value.
4.5 Taxes
We are required by law in Utah and other states where we have a presence to charge applicable sales tax on products shipped to those jurisdictions that levy such a tax. In certain states, including New Jersey, we are also required to charge tax on shipping charges. We do not collect sales tax on gift cards, as the appropriate sales tax will be charged on the purchase when the gift card is redeemed.
4.6 Errors
We attempt to be as accurate as possible and to eliminate errors; however, this site may contain typographical errors or inaccuracies and may not be complete or current. In the event of an error, whether on the Services, at a physical retail location, in an order confirmation or in processing an order or delivering a product or service, we reserve the right to correct such error and revise your order accordingly (including charging the correct price) or to cancel the order and refund any amount charged.
4.7 Shipping and Handling
We do not currently ship products to all locations, so call us for more information on where products can be shipped
You agree to pay any shipping and handling charges presented to you at the time you make a purchase. We reserve the right to increase, decrease, add or eliminate shipping and handling charges from time to time, but we will provide notice of the charges applicable to you before you make your purchase. When you purchase a product from us, any shipping times we provide are estimates only and actual delivery dates may vary. In addition, some products are delivered by our white-glove and/or entryway services and require an appointment with you for in-home delivery.
27th and Create ships with 3rd party carriers. We do not own the carriers that we ship with. 27th and Create has no control over these carriers schedules and routes. 27th and Create doesn’t guarantee the delivery stated during checkout will be performed fully. 27th and Create doesn’t guarantee that the delivery date set and time frame set by the carrier will be fulfilled. If the delivery is missed or late that is at no fault to 27th and Create and any action must be directed towards the carriers. 27th and Create will not be held responsible for any damages to your property from the carrier. If property damage is done by the carrier you will be responsible to work directly with the carrier to get resolved. 27th and Create will not be held responsible for any misconduct from the carriers and their drivers. By using our site and purchasing products you agree that 27th and Create is not responsible for the carriers and you waive all liability with 27th and Create in a claim involving the carriers.
4.8 White-Glove Service
Some products that are oversize, heavy, fragile or one of a kind are delivered by our white-glove service to ensure that they arrive safely. White-glove products cannot be shipped by any other delivery method because of their weight, their size and/or the special care and handling they require. White-glove deliveries are made Monday through Friday, 8 a.m. to 5 p.m. Weekend delivery is not available.
As part of our white-glove service, we will bring the product(s) into your home, perform light assembly (e.g., attaching the legs to a table and inserting hardware) and dispose of the packaging materials. Our white-glove service is unable to provide more-involved types of assembly and construction, and we cannot move existing furniture or make any modifications to your home. Please measure your space (doorways, elevators, stairways, etc.) before buying products from us to ensure that they will fit into your home. If a product does not fit, it will be sent back to us and return shipping charges and a restocking fee will be deducted from the amount of your refund. In addition, the original shipping charges will not be refunded.
Please contact us at 801-695-0111 if there could be any delivery challenges at your home, such as multiple flights of stairs or a narrow or long driveway. Note that additional charges may apply in such instances.
For more information about our white-glove service, please call our customer service department at 801-695-0111 or email them at info@saltcityshutters.com
For Salt City Shutters Blinds and Shades - If you are located in the state of Utah, your delivery and installation will be preformed by the in house installation crew. We are insured and will do our best to protect your home. If you have any issues when receiving a delivery and installation service from Salt City Shutters blinds and Shades in Utah, you will need to contact us directly.
4.9 Entryway Service
Our entryway service is an alternative to our white-glove service and may be available for certain oversize, heavy, fragile or one of a kind products. Entryway deliveries are made Monday through Friday, 8 a.m. to 5 p.m. Weekend delivery is not available. Note that our entryway service is less expensive than our white-glove service, but it does not include bringing the product(s) into your home, performing light assembly or disposing of packaging materials. For more information about our entryway service, please call our customer service department at 801-695-0111 or email them at info@saltcityshutters.com
4.10 Damaged or Missing Products
Upon receipt of your order, please inspect your package. If you receive a damaged product, 27th and Create will replace the product or issue a refund (including shipping charges) at no cost to you.
In the event that you observe significant damage to the product’s outer packaging, please reject the shipment and have the carrier return it. If there is minor damage to the packaging, please indicate this when you sign for the shipment.
Please note that some products are shipped directly from the manufacturer, and others are shipped from our warehouse. As a result, your purchases may arrive in multiple shipments. Please visit the “Orders” section of your online 27th and Create account to track the status of your orders. If all of your shipments have been delivered and you are still missing products, please Contact Us immediately.
4.11 Returns and Refunds
We accept returns and issue refunds for certain products that are returned to us in an unused and re-saleable condition within 30 days of receipt. Note that some products are not eligible for return. You can find out if a product is eligible for return by reviewing the product description on the Services, your order confirmation email or the order details page in the “Orders” section of your online 27th and Create account. Products marked “final sale” are not eligible for return.
In the event that we issue a refund, we will credit the payment method you used to purchase the product, but note that we will not refund the original shipping fees. We may also charge return shipping and restocking fees.
4.12 Exchange Policy
27th and Creates exchange policy is as follows. 27th and Create accepts exchanges for certain products that are returned to us in an unused and re-saleable condition within 30 days of original purchase date. Depending on the scenario based on the discretion of 27th and Create and its suppliers we will issue store credit back to your account to 27thandcreate.com based on the amount of your original purchase.
4.13 Custom Made Home Goods
Custom made products ordered from 27th and Create are unique in their construction and design. The actual item ordered from 27th and Create may be subjected to small imperfections including but not limited to: polishing imperfections, cracks, dents, rough edges, stains, split wood, uneven textures and could very well look different than the original image that is hosted on the website. Note that custom made items’ materials lifespan will vary from piece to piece, by craftsman and by how the item is treated after the original purchase (wood splits if not cared for properly, certain metals will tarnish.) By visiting 27th and Create and ordering a custom made home good you agree to these terms and conditions that your hand-crafted item could very well be altered from the original image. These items are custom made and hand crafted and are one of kind pieces unique to the craftsman, and to the customer’s specifications. All sales are final on custom made pieces. For all other return and refund policy see Returns & Refunds section 4.11. With these items being custom made the time frame of shipping can vary from artist to artist and dependent on size and complexity of the design of the aforementioned piece. Please allow 1-4 weeks for shipping on all custom-made pieces.
5. License to Access and Use Our Services and Materials
Unless otherwise indicated in writing by us, the Services and all content and other materials contained therein, including, but not limited to, logos, designs, text, graphics, photos, videos, information, data, software, sound files, User Content (as defined in Section 11), other files and the selection and arrangement thereof (collectively, “Materials”), are the proprietary property of 27th and Create or our licensors and are protected by U.S. and international copyright and trademark laws. The unauthorized reproduction or distribution of a copyrighted work is illegal. Criminal copyright infringement, including infringement without monetary gain, is investigated by federal law enforcement agencies and is punishable by up to five years in prison and a fine of $250,000.
You are hereby granted a limited, nonexclusive, nontransferable, non sublicensable license to access and use the Services and Materials. However, such license is subject to these Terms and does not include any right to (a) sell, resell or commercially use the Services or Materials unless you have our prior written approval; (b) distribute, reproduce, publicly perform or publicly display any Materials, except as expressly permitted by 27th and Create; (c) modify or otherwise make any derivative uses of the Services or Materials, or any portion thereof; (d) use any data mining, robots or similar data gathering or extraction methods; (e) download (other than the page caching) any portion of the Services or Materials; (f) use the Services or Materials other than for their intended purposes; (g) decompile, reverse engineer, disassemble or otherwise reduce the technology underlying the Services to a human-perceivable form; (h) copy, frameset, enclose or otherwise distribute any part of the Services; or (i) display any Materials in connection with any obscene, explicit, indecent or infringing materials or information. Any use of the Services or Materials other than as specifically authorized herein, without our prior written permission, is strictly prohibited and will terminate the license granted herein. Unless explicitly stated by us, nothing in these Terms shall be construed as conferring any right or license to any patent, trademark, copyright or other proprietary rights of 27th and Create or any third party, whether by estoppel, implication or otherwise. This license is revocable at any time.
6. Copyright Complaints; Repeat Infringer Policy
In accordance with the Digital Millennium Copyright Act and other laws, we have adopted a policy of limiting access to the Services by, or terminating the accounts of, individuals who infringe the intellectual property rights of others. If you believe that anything on the Services infringes any copyright that you own or control, you may file a notification of such infringement with our designated agent as set forth below:
27th and Create LLC
Customer Care
1460 E 27th Street
Ogden, Utah 84403
info@saltcityshutters.com
801-695-0111
Please see 17 U.S.C. § 512(c)(3) for the requirements of a proper notification. You should also note that if you knowingly make any material misrepresentation in your notification that the material or activity is infringing, you will be liable for any damages, including, without limitation, costs and attorneys’ fees, incurred by us or the alleged infringer as the result of our relying on such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.
7. Trademarks
“27th and Create,” the 27th and Create logo and any other 27th and Create product or service names, logos or slogans that may appear on the Services or products are trademarks of 27th and Create and may not be copied, imitated or used, in whole or in part, without our prior written permission. You may not use any metatags or other “hidden text” utilizing “27th and Create” or any other name, trademark or product or service name of 27th and Create without our prior written permission. In addition, the look and feel of the Services and products, including, without limitation, all page headers, custom graphics, button icons and scripts, constitute the service mark, trademark or trade dress of 27th and Create and may not be copied, imitated or used, in whole or in part, without our prior written permission. All other trademarks, registered trademarks, product and service names and company names or logos mentioned on the Services or products are the property of their respective owners and may not be copied, imitated or used, in whole or in part, without the permission of the applicable trademark holder. Reference to any products, services, processes or other information by name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation by 27th and Create.
8. Hyperlinks
You are granted a limited, nonexclusive, nontransferable right to create a text hyperlink to the Services for noncommercial purposes, provided that such link does not portray 27th and Create or any of our products or services in a false, misleading, derogatory or otherwise defamatory manner, and provided further that the linking site does not contain any adult or illegal material or any material that is offensive, harassing or otherwise objectionable. This limited right may be revoked at any time. You may not use a 27th and Create logo or other proprietary graphic of 27th and Create to link to the Services without our prior written permission. Further, you may not use, frame or utilize framing techniques to enclose any 27th and Create trademark, logo or other proprietary information, including the images found on the Services or products, the content of any text or the layout or design of any page, or form contained on a page, on the Services without our prior written consent.
27th and Create makes no claim or representation regarding the quality, content, nature or reliability of third-party websites accessible by hyperlink from the Services or of websites linking to the Services. Such sites are not under our control and we provide these links to you only as a convenience. The inclusion of any link does not imply our affiliation, endorsement or adoption of any site or any information contained therein. When you leave the Services, you should be aware that our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data-gathering practices, of any site to which you navigate from the Services.
9. Third-Party Content
We may display content, advertisements and promotions from independent vendors and other third parties through the Services or in shipments with products (collectively, “Third-Party Content”). We do not control, endorse or adopt any Third-Party Content, and we make no representations or warranties of any kind regarding such Third-Party Content, including, without limitation, regarding its accuracy or completeness. Please be further advised that, pursuant to Section 230 of the federal Communications Decency Act, providers of interactive computer services are not considered or treated as publishers or speakers of information that is provided by other information content providers.
You acknowledge and agree that your interactions with third parties providing Third-Party Content are solely between you and such third parties, that third parties are solely responsible for Third-Party Content.
10. User Conduct
You agree that you will not violate any law, contract, intellectual property or other third-party right or commit a tort, and that you are solely responsible for your conduct, while accessing or using the Services or any third-party platforms where we have an official presence (such as Facebook, Twitter, Instagram, Pinterest and YouTube). You agree that you will abide by these Terms and will not:
Transmit any information, data, text, images, files, links or software through the Services, except as authorized by us;
Use or attempt to use another member’s account without authorization from such member and 27th and Create;
Use the Services in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying the Services or that could damage, disable, overburden or impair the functioning of the Services in any manner;
Introduce to the Services any viruses, worms, Trojan horses and/or harmful codes;
Obtain unauthorized access to any computer system, including, without limitation, access to any API that may be provided by 27th and Create in a manner not authorized by us;
Attempt to circumvent any content-filtering techniques we employ or attempt to access any feature or area of the Services you are not authorized to access;
Transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes or any other form of solicitation;
Impersonate any other person, including, but not limited to, a registered member of the Services or an employee of 27th and Create;
Invade the privacy or violate any personal or proprietary rights, including intellectual property rights, of any person or entity;
Conduct fraudulent activities;
Develop any third-party applications that interact with User Content or the Services without our prior written consent;
Collect or harvest information regarding other users of the Services for any reason whatsoever, including, without limitation, for sending such users unsolicited commercial email;
Abuse the “Invite a Friend” feature in any way, including, but not limited to, inviting yourself multiple times under different aliases and/or different email addresses;
Abuse special discounts, awards or incentives offered by 27th and Create (unless otherwise specified, only one offer is valid per person, with a maximum of two per household);
Use any robot, spider, crawler, scraper, script, browser extension, offline reader or other automated means or interface not authorized by us to access the Services, extract data or otherwise interfere with or modify the rendering of Service pages or functionality;
Bypass or ignore instructions contained in the robots.txt file.
Use the Services for any illegal or unauthorized purpose, or engage in, encourage or promote any activity that violates these Terms.
11. User Content
The Services may include interactive features and areas that allow users to create, post, share or store content, including, but not limited to, text, photos, videos, graphics, code, items or other materials (collectively, “User Content”). In the event that you decide to share your User Content with others through the Services or third-party platforms, you understand that this User Content will be viewable by others in accordance with the privacy settings you establish. You agree that you are solely responsible for your User Content and for your use of any interactive features and areas of the Services.
By using the interactive features and areas of the Services or any third-party platforms on which we have an official presence, you further agree not to create, post, share or store any of the following:
User Content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;
User Content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or otherwise create liability or violate any law;
User Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party;
User Content that contains or depicts any statements, remarks or claims that do not reflect your honest views and experiences;
User Content that impersonates, or misrepresents your affiliation with, any person or entity;
User Content that references or depicts 27th and Create or our products or services but fails to disclose a material connection to us, if you have one (for example, if you are an 27th and Create employee or paid blogger);
User Content that contains any unsolicited promotions, political campaigning, advertising or solicitations;
User Content that contains any private or personal information of a third party without such third party’s consent;
User Content that contains any viruses, corrupted data or other harmful, disruptive or destructive files or content; or
User Content that, in our sole judgment, is objectionable, that restricts or inhibits any other person from using or enjoying the Services, or that may expose us or others to any harm or liability of any type.
Although we have no obligation to screen, edit or monitor User Content, we reserve the right, and have absolute discretion, to remove, screen or edit User Content posted or stored on the Services at any time and for any reason, and you are solely responsible for creating backup copies of and replacing any User Content you post or store on the Services at your sole cost and expense.
We do not claim any ownership interest in your User Content. However, by uploading, posting or submitting User Content to the Services or to our pages or feeds on third-party platforms, you hereby grant 27th and Create a nonexclusive, royalty-free, worldwide, perpetual, irrevocable and fully sublicensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and publicly display your User Content, in whole or in part, and your name, likeness, voice and persona in any manner or media and for any purpose whatsoever at our sole discretion, including, without limitation, for publicity, promotional, advertising, trade, business, illustration, artistic and other commercial and noncommercial purposes.
By uploading, posting or submitting User Content to 27th and Create through the Services or through our pages or feeds on third-party platforms, you represent and warrant that (a) such User Content is nonconfidential; (b) you own and control all of the rights to the User Content or you otherwise have all necessary rights to post such User Content; (c) you authorize 27th and Create to use such User Content for the purposes described in these Terms; (d) the User Content is accurate and not misleading or harmful in any manner; and (e) the User Content, and your use and posting thereof, does not and will not violate these Terms or any law, rule, regulation or third-party right.
12. Feedback
Separate and apart from User Content, you can submit questions, comments, suggestions, ideas, original or creative materials and other information about 27th and Create, the Services and our products and services (collectively, “Feedback”) to us. Feedback is non-confidential and shall become the sole property of 27th and Create. 27th and Create shall own exclusive rights, including, without limitation, all intellectual property rights, in and to such Feedback and shall be entitled to the unrestricted use and dissemination of such Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you.
13. Disclaimers
What follows applies only to your use of our Site and does not affect any rights you have under the Uniform Commercial Code, applicable laws addressing products liability or rights you have pursuant to our return policy at onekingslane.com. We accept returns on most products subject to certain exclusions. Please refer to our return policy for further details. The following, though, is important information about your use of this Site.
THIS WEBSITE CONTENT IS PROVIDED ON AN “AS AVAILABLE” AND “AS IS” BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE INFORMATION, CONTENT OR MATERIALS INCLUDED ON THIS SITE. WE DISCLAIM ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THIS SITE OR ITS CONTENTS.
14. Modifications
We reserve the right to change any and all Materials and to modify, suspend or stop providing access to the Services (or any features or functionality of the Services) at any time, without notice. You acknowledge that temporary interruptions in the availability of the Services may occur from time to time as normal events.
15. Termination
We reserve the right to terminate your right to access and use the Services, at any time and for any or no reason.
16. Governing Law and Venue
THESE TERMS, YOUR ACCESS TO AND USE OF THE SERVICES, AND YOUR ORDER, RECEIPT AND USE OF PRODUCTS AND SERVICES YOU PURCHASE FROM US SHALL BE GOVERNED BY AND CONSTRUED AND ENFORCED IN ACCORDANCE WITH THE LAWS OF THE STATE OF UTAH , WITHOUT REGARD TO CONFLICT OF LAW RULES OR PRINCIPLES (WHETHER OF THE STATE OF UTAH OR ANY OTHER JURISDICTION) THAT WOULD CAUSE THE APPLICATION OF THE LAWS OF ANY OTHER JURISDICTION. ANY DISPUTE BETWEEN THE PARTIES THAT CANNOT BE HEARD IN SMALL CLAIMS COURT, SHALL BE RESOLVED IN THE STATE OR FEDERAL COURTS OF UTAH.
17. Miscellaneous
Unless otherwise specified herein, these Terms constitute the entire agreement between you and 27th and Create with respect to the Services and any products and services you purchase from us and supersede all prior or contemporaneous communications and proposals (whether oral, written, or electronic) between you and 27th and Create with respect to the same. 27th and Create failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. The section headings contained in these Terms are included for convenience only and shall not limit or otherwise affect the terms contained herein. These Terms, and any rights and licenses granted under these Terms, may not be transferred or assigned by you without the prior written consent of 27th and Create. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third-party beneficiary rights on any other person or entity.
18. Sales Reps
Our goal is to establish strong long lasting relationships with our sales reps. We will do anything we can to contribute to your success. We are excited to have you on the team! We do have our legal agreements to protect our best interest. Those are as follows - We reserve the right to reject and terminate a rep at any time for any reason.. We reserve the right to change any agreements to the sales rep policy without notifying or written notice to the sales rep. We reserve the right to change the sales rep commission tier structure at any time without notifying or written notice to the sales rep. Our Commission tier structure is subject to change at any time without prior notice. As a sales rep you promise to represent us in the upmost of professionalism. If we feel that you are not a fit for our company you will be removed from the sales program. To become a sales rep for us you need to pass a background check. We can deny you for any reason that comes back on your background check. As a sales rep you will be considered a 1099 employee. You will work with us not for us. You will be responsible to carry your own liability insurance. If you damage any part of a customers home we will not be held responsible. You will be held responsible for any damage to a customers home or any other issues that occur when you are at the customers home. You will be responsible to get insurance on the vehicle you are driving to go sale. If you get in a wreck when selling for us we are not held responsible for any costs or injuries. You will waive all responsibility from 27th and Create. As a 1099 employee you are responsible to submit all earnings to the IRS. Taxes will not be taken from your pay. It is your sole responsibility to pay all taxes associated with your pay at the end of the tax year. We are not held responsible for your success as a rep. You need to be self driven and create sales and marketing plans that work best for you. You will be responsible for purchasing all of your own samples. You will not be refunded for any sample for any reason. If you borrow samples from us and do not return them we will require 100% of the sample cost. If you return the samples damaged we will require 100% of the sample cost. Your pay is based off of the net profit amount. You will get your commission the Friday after the job has been successfully installed. If the job is completed after 11:00 AM Friday, you will not be paid until the following Friday. You are responsible for all pricing errors. If you under price any job you will be responsible for the difference in payment. Your net commission is based off of the final wholesale price that is provided to us by our suppliers. As a rep you will be taking payments from our customers in multiple forms i.e - Credit Cards, Cash, Check, Apply Pay, Etc. If you are provided with Cash or a Check, you will be required to give that money to our corporate office within 24 hours of receiving. You will be required to keep all customer information and payment private and safe. If you compromise any of our customers information you will be held completely responsible for any loss or damages. If you lose payment from a customer you will be held responsible to make that payment for the customer. If you submit a job where the customer can't make the final payment. The job will not be installed and the commission will not be payed out. You will need to sign a non-compete agreement prior to becoming a rep. We will take full legal action if this agreement is violated in any way. Any errors in measurements for a customer that requires a remake is your sole responsibility. You will be responsible to purchase the new product at our wholesale cost for the customer. Any errors in the ordering process will be your sole responsibility. You will be responsible to purchase the new product at our wholesale cost for the customer. You will be advised as a rep to take pictures of all of your work with the customer and send those to us. You give us full permission to use those photos on any platform for financial gain. Any order that you submit that requires more information will be placed on HOLD and will not be released until all information is collected. You will be provided with access to our admin access with our suppliers. You will be allowed only certain permissions in the admin access. it is considered a violation if you use any of the access that is restricted to you and you will be removed from the program for any such violation. Once you hit Tier 3 you will be able to create your own team up to 10 reps. You will receive 10% of that sales rep net commission. You will be help responsible for any and all of your sales reps violations and mistakes. Any dispute between a sales rep and our company MUST be discussed with our owner Taylor Musselman before taking any legal action. If the dispute is not settled after talking with our Owner the dispute MUST go to mediation first.
19. Business Program
We value all of our business customers and for that reason we provide business pricing. We are looking to create long, strong and lasting relationships with our business customers. The following terms are for our protection and yours. We can reject, deny, terminate any business customer from the Business Program any time for any reason. We reserve the right to make a decision whether you are a fit or not for our Business Program without providing any reason for our decision. Pricing errors do happen on our end. We reserve the right to fix those pricing errors with our customers but if those errors put us below wholesale we reserve the right to fix that and provide a new price for the product. Any dispute between you and us (27th & Create DBA Salt City Shutters Blinds & Shades) MUST go to the owner Taylor Musselman before taking legal action. If the dispute is not settled after talking with our Owner the dispute MUST go to mediation first.
20. Affiliate Program
Our goal is to establish strong long lasting relationships with our affiliates. We will do anything we can to contribute to your success. We are excited to have you on the team! We do have our legal agreements to protect our best interest. Those are as follows - We reserve the right to reject and terminate a affiliate at any time for any reason.. We reserve the right to change any agreements to the affiliate policy without notifying or written notice to the affiliate. We reserve the right to change the affiliate commission tier structure at any time without notifying or written notice to the affiliate. Our Commission tier structure is subject to change at any time without prior notice. As a affiliate you promise to represent us in the upmost of professionalism. If we feel that you are not a fit for our company you will be removed from the affiliate program. As a affiliate you will be considered a 1099 employee. You will work with us not for us. As a 1099 employee you are responsible to submit all earnings to the IRS. Taxes will not be taken from your pay. It is your sole responsibility to pay all taxes associated with your pay at the end of the tax year. We are not held responsible for your success as a affiliate. You need to be self driven and create sales and marketing plans that work best for you. Your pay is based off of the net profit amount. You will get your commission the Friday after the job has been successfully installed. If the job is completed after 11:00 AM Friday, you will not be paid until the following Friday. Your net commission is based off of the final wholesale price that is provided to us by our suppliers. You will be required to keep all customer information and payment private and safe. If you compromise any of our customers information you will be held completely responsible for any loss or damages. If you submit a job where the customer can't make the final payment. The job will not be installed and the commission will not be payed out. Sometimes we make pricing errors. If we ever bid a job below wholesale, you will not be paid a commission. Any dispute between a affiliate and our company MUST be discussed with our owner Taylor Musselman before taking any legal action. If the dispute is not settled after talking with our Owner the dispute MUST go to mediation first.
21. Contractor Program
Our Contractor program is so important to our success and we want to make the process so simply that is sets you up for success as well. We are excited to have you part of the program! We do have our legal agreements to protect our best interest. Those are as follows - We reserve the right to reject and terminate a contractor from the program at any time for any reason without notice. We reserve the right to not disclose the reason for the termination or the rejection. Pricing errors do happen on our end. We reserve the right to fix and recharge for the correct amount any pricing error. It is your sole responsibility to discuss that pricing error with you clients and collect the correct amount. You will have access to our suppliers and company information. You are responsible to keep that information confidential. If shared we reserved the right to take any legal action for loss or damage. You will be responsible to pay invoices on time. If approved you will receive net 30 day terms. If you are approved you will have 30 days to pay the invoice from when the order has been placed. If you are not approved for net 30 terms you will responsible to pay the invoice when the order has been submitted. You will pay invoices via business bill pay or ACH. We provide you pricing for the products that you are interested in. You will pay us the amount stated on the product pricing sheets. If you decide to mark the product pricing up, it is your sole responsibility to collect appropriate tax and report all earnings. Salt City Shutters Blinds & Shades in not responsible for any legal action taken against you for incorrect filing. Any dispute between a contractor and our company MUST be discussed with our owner Taylor Musselman before taking any legal action. If the dispute is not settled after talking with our Owner the dispute MUST go to mediation first.